EPSON SURECOLOR P400 2021-06-25T11:11:41+00:00

INSTRUCTIONS FOR EPSON SURECOLOR P400 SETUP

Epson SureColor P400 setup is a wide-format inkjet printer with advanced connectivity features. This compact and stylish printer produces high-quality photos with excellent accuracy. Below are the features supported by this printer.

  •    Wireless LAN
  •    Ethernet connectivity
  •    Wi-Fi Direct
  •    Manual duplex printing
  •    CD/DVD print

For detailed instructions about the Epson SureColor P400 printer setup, go through the steps given on this page.

Epson SureColor P400 setup

UNBOXING AND BASIC SETUP

If you are setting up the Epson SureColor P400 printer for the first time, follow the steps given below.

Unboxing and turning on the printer:

  •    First, unpack your printer from the package and check its components.
  •    Next, take out the printer supplies and keep them aside for later use.
  •    Remove all the protective tapes and covers from the printer.
  •    While removing the packing materials, avoid touching the cables inside the printer.
  •    Connect your printer to an electrical outlet using the supplied power cord and turn it on.

Installing the ink cartridges:

  •    Open the front cover and then the ink cartridge cover.
  •    Unpack the ink cartridges from the package and remove the yellow protective tapes from them.
  •    Install the ink cartridges into the holder and close the ink cartridge cover.
  •    Close the front cover and press the Ink button to start ink charging.
EPSON SURECOLOR P400 SETUP

Loading paper:

  •    After completing the ink charging process, open the paper support and pull the paper tray extensions.
  •    Also, open the paper output tray and pull the tray extensions.
  •    Slide apart the paper guides in the rear feed slot.
  •    Fan a paper stack and load it into the rear feed slot.
  •    Make sure to adjust the paper stack with the paper guides.

Installing the printer software:

  •    Download the printer driver for your Epson SureColor P400 printer from the official Epson site and save it to your computer.
  •    Open the downloaded driver file and run the driver installation.
  •    Agree to the EULA and install the required software by selecting them in the driver installation wizard.
  •    Choose your connection type and follow the on-screen prompts to establish the connection between your printer and computer.
  •    Finish the driver installation and verify the printer functionality to complete the basic printer setup.

EPSON SURECOLOR P400 DRIVER

The printer driver is responsible for the communication between your Epson SureColor P400 printer and computer. You can download the driver for your printer by clicking the Driver Download button on this page. Alternatively, you can get the driver from the official Epson site.

EPSON SURECOLOR P400 DRIVER FOR WINDOWS

Downloading the printer driver:

  •    Before starting, remove any previously installed Epson printer drivers on your Windows computer.
  •    Verify if the Internet connection is stable.
  •    Launch the default browser and visit the official Epson site.
  •    Under the Search By Product Name tab, enter your printer’s model number and click the Search button.
  •    Click the printer model from the search result and expand the Downloads tab.
  •    Wait until your Windows OS version is detected and displayed in the Operating System drop-down menu.
  •    If the OS version is incorrectly detected, select the correct OS version from the drop-down menu.
  •    Click GO and choose the required driver from the displayed list.
  •    After selecting the driver, click the Download button and save it to your computer.

Installing the printer driver:

  •    Open the downloaded driver file from the Downloads folder.
  •    Run the driver installation by double-clicking the setup file.
  •    Click Yes if the device prompts for User Account Control.
  •    Agree to the EULA and install the required software by selecting them in the driver installation wizard.
  •    Choose any one of the connection options from the following and click Next.
  •    Wireless connection
  •    Wired network connection
  •    Direct USB connection.
  •    Establish the connection between your printer and computer by following the on-screen prompts.
  •    After completing the driver installation, print a test page to check if you can remotely print from your computer.

EPSON SURECOLOR P400 DRIVER FOR MAC

  •    On your Mac, open the default browser and visit the official Epson site.
  •    Input your printer’s model number in the search field and click the Search button.
  •    Select the printer model from the search result.
  •    Click the Downloads tab and wait until Epson detects your macOS version automatically. If not, select the correct version from the Operating System drop-down menu and click GO.
  •    Choose the required driver from the displayed list and click Download.
  •    Wait until the download is completed.
  •    Open the Downloads folder and double-click the downloaded driver file to create a disk image on the desktop.
  •    Open the newly created disk image from the desktop and double-click the installer icon to run the driver installation.
  •    If prompted, enter the administrator password in the required field and click Continue.
  •    Finish the driver installation by following the on-screen prompts.

EPSON SURECOLOR P400 MANUAL DOWNLOAD

The manual for Epson SureColor P400 is provided along with the printer during the first-time purchase. If the manual is not available in the printer package, download it by clicking the Manual Download button on this page. Alternatively, you can get the manual from the official Epson site by following the steps given below.

  •    Go to the official Epson site and enter your printer’s model number in the Search By Product Name field.
  •    Click Search and select the printer model from the search result.
  •    Expand the Manuals and Warranty tab.
  •    Choose the required manual from the displayed list and save it to your computer.
  •    If the manual opens as a PDF, click the Download icon to get the manual and save it to your computer.

EPSON SURECOLOR P400 SCAN SETUP

Epson SureColor P400 is a single-function printer as it supports only printing. So, you cannot scan and perform the scan setup.

EPSON SURECOLOR P400 SCAN TO COMPUTER

The Epson SureColor P400 printer does not support scanning and so you cannot scan any document and save it to your computer.

EPSON SURECOLOR P400 MOBILE PRINTING SETUP

To start printing any document from a mobile phone to the Epson printer, both the devices should be connected over a wireless network. Next, you should have installed the Epson iPrint app on your mobile phone before printing. The Epson iPrint app is available for download in the App Store and Play Store. To know how to set up your printer and Android phone for mobile printing, follow these steps.

Downloading the Epson iPrint app:

  •    On your Android phone, touch the Play Store icon on the home screen to open the Play Store.
  •    Search for Epson iPrint in the Play Store.
  •    Select the Epson iPrint app from the search result and tap the Install button.
  •    Wait until the download is completed.
  •    Tap the Open button and install the app.

Adding your printer to the Epson iPrint app:

  •    Launch the Epson iPrint app on your Android phone.
  •    Tap the Printer is not selected button and ensure that your printer is connected properly to your local wireless network.
  •    Select your printer in the Local tab or enter your printer’s IP address in the Manual IP tab.
  •    After selecting your printer’s name, tap Add to add your printer to the Epson iPrint app.

Printing your document using the Epson iPrint app:

  •    Launch the Epson iPrint app and tap the Print Documents button.
  •    Ensure that your printer’s name is selected at the top.
  •    Tap the Print Documents tile and locate your document.
  •    After selecting your document, specify the print settings and tap the Print button.

You have now seen how to print remotely from your mobile phone to the Epson SureColor P400 printer.

EPSON SURECOLOR P400 WIRELESS SETUP

Wireless setup using WPS:

  •    Before starting the wireless setup, verify if you have completed the basic printer setup.
  •    Place your printer close to your router.
  •    Turn on your printer, router, and computer.
  •    Go to your wireless router and press the WPS button until the LED flashes. This will start the wireless operation.
  •    Within 2 minutes, go to your printer’s control panel and press the Wi-Fi button for at least 3 seconds.
  •    Wait until your printer is connected to your wireless network.
  •    Once the connection is made, the left side of the network light will turn solid blue.
  •    To verify the wireless connection, print a Network Status Sheet by pressing the Network Status button.

Making the wireless connection between printer and computer:

  •    After completing the wireless setup, connect your printer to the same wireless network.
  •    Run the driver installation using the downloaded driver file.
  •    Agree to the EULA and choose the Wireless connection option as your connection type.
  •    Carry out the on-screen instructions and establish the wireless connection between your printer and computer.
  •    Complete the driver installation and print a test page to verify the wireless connection.

EPSON SURECOLOR P400 AIRPRINT SETUP

AirPrint is a unique printing feature supported by iOS devices. With this printing feature, you need not have to install any printer apps on your iOS device. But unfortunately, the Epson SureColor P400 printer doesn’t support AirPrint and so you cannot print remotely from your iOS device without using any Epson printer apps.

EPSON SURECOLOR P400 TROUBLESHOOT

Is your Epson SureColor P400 printer not working as expected? Then troubleshoot the issue to get it back to normal. The first step of your troubleshooting should be restarting your printer. Some common errors like paper jam, printer offline, wireless connection issue, and paper misfeed are due to incomplete installation and improper maintenance of the printer. For assistance in identifying and resolving the error, contact us by clicking the Call button on this page.

EPSON SURECOLOR P400 NOT PRINTING

  •    If your Epson SureColor P400 printer is not printing your document, check if you have properly loaded the paper into the rear feed slot.
  •    Ensure that your printer is not in sleep or hibernate mode.
  •    Next, check if the connection between your printer and computer is stable.
  •    On your Windows computer, open the Print dialog box and click the Properties button.
  •    Verify the print settings in the Properties window and click OK.
  •    Ensure that your printer’s name is selected in the Print dialog box.
  •    Click the Print button and check if the printing problem has been resolved.
  •    If the problem persists, open Control Panel and click the Devices and Printers tab.
  •    Right-click your printer’s icon and select the See what’s printing option.
  •    Cancel the pending print jobs, if any.
  •    Click the Printer tab and ensure that the Use Printer Offline option is turned off from the drop-down list.
  •    Next, check if there is a green checkmark on your printer’s icon. If not, right-click your printer’s icon and select the Set as default printer option.
  •    If no troubleshooting steps resolve the printing issue, perform the factory reset to get your printer back to factory defaults.
EPSON SURECOLOR P400 SETUP

EPSON SURECOLOR P400 WON’T CONNECT TO WIFI

  •    If your Epson SureColor P400 printer is placed away from your router or not in the Wi-Fi range, it will not connect to your router’s Wi-Fi.
  •    Print the Network Status Sheet to check the printer connection status on your wireless network.
  •    If necessary, restart your router and reconnect your printer to it.
  •    Perform the WPS Push Button method within 2 minutes to make the wireless connection.
  •    If the problem remains unsolved, reinstall the printer driver.

EPSON SURECOLOR P400 PAPER JAM

  •    The Paper Jam error on your Epson SureColor P400 printer can happen if the paper loaded into the rear feed slot has been stuck while printing.
  •    Sometimes, a paper jam error might be false. In such cases, restart your printer.
  •    If the problem persists, check for the jammed paper in the following areas.
  •    Sheet feeder
  •    Rear manual feed tray
  •    CD/DVD tray
  •    Roll paper holders
  •    After identifying the jammed paper, remove it from your computer without damaging the internal parts.
  •    Restart your printer and check if the problem has been resolved.
  •    To avoid paper jam errors in the future, use printer-supported paper for printing.
  •    Always fan the paper stack before loading it into the rear feed slot.
  •    Remember not to adjust the paper stack too tightly with the paper guides in Epson SureColor P400 setup.

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